Once the machinery has been purchased, one of the most common purchases made by farmers are spare parts for the machinery (tractors, combines, implements, etc.) and if there is something important in machinery, that is their maintenance (the life cycle cost of the product). So a few days ago, we decided to search and buy on Internet some spare parts that we needed... the experience has been worthy and quick that we will tell you about it below.
We needed a socket spanner set, some filters and oils, so we started to search on Internet and in the first few entries the Kramp website appeared. On this website, you can buy in different ways that we indicate below but basically we contacted them and they immediately pointed us to the product we were looking for and provided us with the nearest distributor in our area... within 24 hours we had the socket spanner set, among other things, at home. A fantastic shopping experience!!
As we indicated, it is possible to buy through these 4 options, although it is highly recommended to visit the contact page where you have all the details.
- Telephone: 91 651 73 77 (M-F from 9:00 to 18:00)
- Online shop: https://www.kramp.com/shop-es/es
- App: https://play.google.com/store/apps/details?id=com.kramp.app
- Email: info@kramp.com
- Kramp offices: https://www.kramp.com/shop-es/es/l/delegaciones-kramp-es
If we talk about Kramp's website, you can see that it is very structured in clear sections by brands and models of machinery. For example, for our tractor, we have the Deutz-Fahr section and more specifically the M-Series Agrotron section, so it is very easy to find the spare parts (both original and generic adaptable spare parts are available)... perhaps if the prices were visible it would be much better.
Researching a little more about Kramp, we highlight that it is a company that was founded in the Netherlands in 1951 and is currently present in more than 24 European countries. Sales are focused on its distributor deals (Kramp currently works with almost 4,000 distributors in Spain and Portugal). Kramp runs 3 own brands (Kramp, Gopart and Farma) and also offers a wide range of products from more than 4,000 brands.
In 2018 it merged with Recinsa, offering farmers a range of more than 500,000 references and they have a complete catalogue of spare parts for machinery and implements such as implements. Agricultural spare parts make up the bulk of Kramp's product offering but they also have a selection of parts for gardening, forestry, public works and livestock machinery. And also a selection of accessories with everything you might need in a workshop: tools, work clothes, storage, etc. We think they follow the idea that customers find everything in Kramp and customers do not need to order from many different suppliers.
In conclusion, we would like to point out that in our opinion it is very appropriate for spares acquisition having a digital shop window to allow users from all parties to access a large product catalogue, which provides us with a service with very short response times that translates into improved maintenance and support times for our machinery.
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